Online Booking Guide
BOOK YOUR TICKETS ONLINE IN A FEW EASY STEPS!
Please note: If you wish to pay for your order online immediately after ordering, keep your bank or credit card (Visa or MasterCard) and card reader at hand.
1. Go to the ticket page or ticketshop (homepage, right corner)
Go to www.amuz.be, make your choice from our programme and click on the concert for which you wish to order tickets. Then click TICKETS to go to the ticket page.
2. Choose individual tickets or a season ticket
You are now on our ticket page. Stay on this page to order individual tickets for a concert. To order a festival pass or season ticket, go to the Ticketshop (homepage, right corner) first, click on SUBSCRIPTIONS in the menu at the top. Then complete your order on the season ticket page.
PLEASE NOTE: If you want tickets for at least six concerts, book a season ticket. Individual tickets cannot be converted into a season ticket after ordering. In other words, the discount cannot be applied with hindsight.
Start by selecting your seat(s) on the diagram of the concert hall. Once you have selected all the seats you want, go to the drop-down menu on the right and select the correct price type for each seat. In other words, you can indicate here whether you are entitled to a discount (-26, 65+, holders of a teacher’s card, Davidsfonds culture card, young people (under 19) or Herita membership). Once you have done this for each seat, click ADD TO BASKET. Your seats are now in your basket. If you want to order tickets for other concerts as well, click on CONTINUE SHOPPING. If not, click on PROCEED TO CHECKOUT. Check your order.
You can select and compile your season ticket on the Season Tickets page. First choose how many identical season tickets you wish to order and in what price category. You can find out whether you are entitled to a reduced rate under Rates, reductions and special offers. If you want to order several different season tickets, enter them one by one. In the shopping basket, click on CONTINUE SHOPPING each time. Then select the concerts you wish to attend by clicking on CHOOSE for each of the desired concerts. Once you have selected all the concerts of your choice, click CHOOSE SEATS at the very bottom of the page to continue. Now you will see the seating plan for each concert. Choose your seat(s) in the concert hall (if the hall has unnumbered seats, simply indicate the number of seats you require). When you have done this for all the concerts of your choice, click TO BASKET.
3. Check your order
Now you will be taken to your basket, where you will see a summary of your order. Your selection will be retained for 60 minutes so that you have time to complete the following order. You can still edit your order, for example to change the price type of your tickets or edit your season ticket, continue shopping (if you wish to purchase more tickets or season tickets) or proceed to the payment page.
4. Choose how you want to receive your tickets and log in or register
Choose how you want to receive your tickets. You can receive them by post (+ € 1) or print e-tickets yourself after completing your purchase. You need to log in to pay for your tickets and complete your order. If you already have an account, log in and continue. If you do not have an account yet, you will need to create one first. Fill in your details in the boxes provided on the page and click on CREATE AN ACCOUNT. Please keep your login name and password in a safe place.
5. Pay for your tickets and print them out yourself or opt to receive them by post.
Now that you have logged in you can pay for your tickets. Choose a payment method: payment with a gift voucher, online payment with your card, or bank transfer (the latter is available until one week before the concert) and finalise your payment. Your tickets will be sent to you by post or e-mail (e-tickets) upon receipt of your payment. You will always receive confirmation of your order by e-mail.